Store FAQ

How much is shipping?

If you purchase three or more items, shipping is free. Shipping costs are: 1 item = $16 , 2 = $8 , 3=FREE.

When will my product arrive?

Product ships Monday-Wednesday and delivers Tuesday-Friday.  All orders made after 10:30AM on Wednesday, will ship out the following Monday.  Please check the following map to see if you are in one or two day delivery location.

Can I order the product to ship/arrive at a later date?

No. Product ships Monday-Wednesday and delivers Tuesday-Friday.  All orders made after 10:30AM on Wednesday, will ship out the following Monday.  Please check the map above to see if you are in one or two day delivery location.

Can I freeze the product?

It is not recommended, it is best to use the refrigerated product within 30 days of receiving.

How long do I have to use the product?

Best to use the product within 30 days of receiving.

Can I cancel my order?
Once your order has shipped, we cannot cancel it.

Can you ship internationally?

Shipping only in the lower 48 states (continental United States).

How do I cook my product?

Cooking instructions can be found here on our site.

Can you deliver to my PO Box?

No, perishable items must have a physical address to send the product to otherwise our carriers cannot deliver them.

Do you require a signature upon receipt?

Nope. We authorize our carriers to leave your package at the recipient’s address without a signature. That way the recipient doesn’t have to be home to accept it and the food doesn’t suffer from multiple delivery attempts.

How can I track my package?

We’ll send a tracking email to you.You can click through to track your package on the carrier’s website. You can also cut and paste the tracking number into the carrier’s website directly.